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We accept refunds and exchanges.

Returns

If the item has a manufacturing defect, please return it to us for a full refund or a replacement anytime during your lifetime and your children's lifetime and your grandchildren's lifetime, and so on.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cwandt@cwandt.com and send your item to: CW&T 493 Greene Ave Brooklyn, NY 11216.


Shipping 
To return your product, you should mail your product to: CW&T 493 Greene Ave Brooklyn, NY 11216

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

CW&T products purchased from other retailers follow the return policy of that retailer.